datacap support
Hours of operation:
Monday – Friday 8:30AM to 5:30PM EST
24/7 after-hours support for authorized resellers on a pay-per-call basis is now available. Log in to your PSCS account to request an after-hours support call.
Common Errors / FAQs
Featured Support Blog Articles:
- Apple Pay on the Web
- Datacap Gift Corporate Pooling User Guide
- Datacap Gift FAQ
- DC Direct Setup Guide
- DC Direct Standalone Quick Reference Guide
- EMV Parameter Download
- Gift Card Migration / Request New Gift Range
- How to change PIN Pad interface settings
- How to Download Liability Reports
- How to install Datacap WooCommerce WordPress plugin
- How to install Datacap's Magento plugin
- How to set up Google Pay in Production
- IP Port Requirements
- PayLoader Terminal Management Overview
- Reporting Dashboard Overview
- SureTap SoftPOS user guide
- Validating Apple Pay Integration for Merchant Websites
Additional Resources
Installation Guides
- DC Direct™ Install Guide
- DC Direct PAX Standalone Quick Reference Guide
- PayLoader Terminal Management Overview
- SureTap™ SoftPOS user guide
- How to install WooCommerce WordPress plugin
- Reporting Dashboard Overview
- NETePay™/GIFTePay™ installation